Thank you for making a purchase from the SOLM store. We aim to ship your product as soon as possible. Quite often we will hand deliver if you are lucky enough to live in the Aberdeenshire area.
Most times we have to rely on the UK Post Office or various courier companies to make those far away deliveries for us. This can sometimes add significant time delays on your lovely items arriving but it is normally out with our control.
If your item is taking an extra long time to arrive drop us a message and let us look into it for you. SOLM is a one man company so when you contact us you are really contacting me, Andy Clegg. Please be patient and I will do my utmost to ensure your SOLM experience is nice and simple.
Most of our items are hand made to order so please keep this in mind as we schedule your personal item with the nice lady who makes our lovely products.
Be mindful that if you live outside of the UK you may be liable to pay import taxes. This tax will vary around the world and we cross our fingers you do not get taxed too much. Sadly this is also out with our control.